FAQ

FAQ

Which payment options are available?

You can pay with:

- prepayment

- paypal

- cash on delivery



How much costs the delivery?

You can find closer information here: delivery.



What are the options to order something?

- directly through the internet at our shop

- via fax +49(0)7262-2069081

- via telepfone +49(0)7262-2069080

- via email: info@bds-bikeparts.com

 



Order transaction:

1. Add your favored article to your order. You can find these articles at the button „products“ or at our welcome page. 



2. On the upper left side of the web shop you can find the shopping cart with your order. Click on the shopping cart icon if you want to change your order. In case your order is complete, choose the button „to the cash box“.



3. In this step you can choose if you want to do your shopping with or without login. In case that you are already a client, you can sign in with your customer ID and your keyword. If you aren‘t a client, you can go on at the button „Buy with new registration“ or „Buy without new registration“. 



4. Enter your personal information. Go to the button „Continue with order“ to continue.

5. Choose the payment for your order. You can pay with prepayment, paypal or cash on delivery. Also choose the delivery: standart shipping, cash on delivery or international shipping. If you have chosen go to the button „Continue with order“ to continue.

6. Now a summary of your current order appears. You can add a comment and you also choose if you want to receive our newsletter. In case you want to take any changes choose the button „back“. Whether your order is finished confirm our terms and conditions and push the button „Buy“.

For confirmation we send you an email to your stated adress. Check the confirmation clearly! In case you haven‘t received an email, look at the spam filter. Otherwise get in touch with us.